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Refunds / Satisfaction Guarantee
We are committed to making musical instruments that people love to play, and so we offer a 21 day trial period so if you are not completely satisfied we will refund the cost of the instrument on return. This basically means that you can try an instrument in the comfort of your own home for the cost of the postage. We don't often get instruments sent back to us however.
All MK products are guaranteed against faults in workmanship for 12 months – we will refund or replace.
There are three options available for returns:-