Technical Enquiries

 Stock & Availability-

Products which can be added to the shopping cart are generally in stock and available for order. Note: this information is updated daily, and so will be much more current than anything you may have read on other websites/forums (which may be months or years out-of-date). For anything shown as 'Out of Stock' please feel free to email for an update on when that specific product will be back in stock.

If we are out of stock of a particular whistle then we will generally have it back in stock within the following time-frame :-

• Key D - 3 weeks
• Key F - 4 weeks
• Key G - 7 weeks
• Key A - 9 weeks

It is now possible to sign up for email notification of when they come back into stock by signing up on the product details page for that particular colour/key/whistle. 

Shipping Costs & Times-

Information on this page.

Returns for repair/refund-

Please get in touch with us if you are returning instruments for repair or refund. All returned packages from outside the E.U. must be marked as 'returned goods' on the customs label or they risk being held up at customs and returned to you. All packages should be marked with your return addresses.   

Further questions?  

If your query isn't dealt with above please do get in touch at one of the email addresses below...

For enquiries relating to an existing order: 

You may wish to take a look at these Ordering & Delivery Frequently Asked Questions 

For enquiries in languages other than English please email

info@mkwhistles.com

***PLEASE NOTE:  If returning packages from outside the E.U. for repair or refund, please mark the package as 'returned goods' on the customs label.  If not the package may be held up at customs and returned to you. 

Tel. 0141 816 0084

Visits arranged by appointment - thanks